Shipping policy
Shipping Policy
Effective Date: August 2026
At House of ThreeLuxury, we are committed to ensuring your purchase arrives safely, securely, and in the condition you expect. Every order is carefully inspected, professionally packaged, and shipped with care.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received and verified.
Orders placed on weekends or holidays will begin processing on the next business day.
If additional verification is required before shipment, processing may take slightly longer. We will notify you if this occurs.
Shipping Methods
We ship throughout the United States using trusted carriers such as:
- UPS
- FedEx
- USPS
The shipping carrier is selected based on the destination, package size, and service level to ensure safe delivery.
Shipping Insurance
Every order is shipped with tracking.
High-value purchases may require:
- Signature confirmation
- Full shipping insurance
- Adult signature upon delivery
These measures help protect both our customers and our business.
Packaging
Each item is professionally packaged to protect it during transit.
When available, original dust bags, authenticity cards, boxes, or accessories included with your purchase will be noted in the product description and packaged with your order.
Shipping Rates
Shipping charges are calculated during checkout based on:
- Destination
- Package weight
- Package dimensions
- Shipping service selected
From time to time, House of Three Luxury may offer promotional free shipping on qualifying purchases.
Delivery Times
Estimated delivery times begin once your order has shipped.
Typical U.S. delivery:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (when available)
Delivery estimates are provided by the shipping carrier and cannot be guaranteed.
International Shipping
International shipping may be offered to select countries.
Customers are responsible for:
- Customs duties
- Import taxes
- VAT
- Brokerage fees
- Other government-imposed charges
House of Three Luxury is not responsible for delays caused by customs processing.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 48 hours of delivery.
- Retain all packaging materials.
- Provide photographs of the package and contents if damage occurred.
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please verify your shipping address before completing your purchase.
House of Three Luxury is not responsible for delays, additional shipping costs, or undeliverable packages resulting from incorrect or incomplete addresses provided at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking information.
You may use this tracking number to monitor your shipment until delivery.
Questions?
If you have any questions regarding shipping or delivery, please contact us.
House of 3 Luxury
📧 hello@houseof3luxury.com or houseof3luxury@gmail.com
Every House of Three Luxury order is carefully inspected, beautifully packaged, and shipped with the attention to detail that exceptional luxury deserves.